Privacy
Your Privacy
Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company.
We support your right to be informed about your data and make choices about your information. We’ve created this privacy site for this purpose.
We’ve structured our policies so that it’s easy to understand with clear and plain language. We make it easy for you to control the information you provide us. Our privacy policy explains how you can make choices about your information, and the measures we’ve put in place to keep your information secure.
Please read our policies so you can be informed about the information we collect. If you have additional questions contact us.
For more information regarding our privacy practices and your data protection rights, please see our privacy policy https://www.boschtools.com/us/en/footer/privacy-policy/
Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company.
We support your right to be informed about your data and make choices about your information. We’ve created this privacy site for this purpose.
We’ve structured our policies so that it’s easy to understand with clear and plain language. We make it easy for you to control the information you provide us. Our privacy policy explains how you can make choices about your information, and the measures we’ve put in place to keep your information secure.
Please read our policies so you can be informed about the information we collect. If you have additional questions contact us.
For more information regarding our privacy practices and your data protection rights, please see our privacy policy https://www.boschtools.com/us/en/footer/privacy-policy/
Information we collect
Information We Collect
The following summary highlights the information we collect and our data policies. On this page you can learn:
Things you share
We collect the information that you choose to share with us. This may include the opinions you express and the interests you choose to share.
When you join this website, we keep the information that you share with us. This can include personally identifiable information including:
From time-to-time we may ask you to update your information. We may supplement this information with data from other sources and our partners. The information we collect can viewed by you in the Your Data section.
You will only be asked about your personally identifiable information in the private and secure areas of our website. Please do not volunteer personally identifiable information in areas viewable by others like discussions and comments. We will never ask you to share highly sensitive information such as passwords, social security numbers, credit cards, bank accounts, and financial information.
Web Browser and Device Information
We collect information about the devices you use to access our website and mobile app. The purpose of this information is to authenticate users, comply with applicable regional regulations, understand the quality of the user experience, and general website usage metrics with our users.
This information may include the following:
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.” We use cookies to manage user sessions. We do not link the information we store in cookies to any personally identifiable information.
Information from third-party partners.
We exchange information about you and your activities on-and-off this website from integrations and third-party partners, such as information about your experiences or interactions on this website and with partners. The data exchanged with partners is pseudonymized. This means we do not share data about you thats classified as sensitive personally identifiable information that specifically identifies you, such as your full name and address.
How do we use the data we collect?
Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company based on information you provide.
We may include information you share in company internal reports and presentations without permission, including suggestions, responses, and uploaded media created and shared by you. The purpose of this is to highlight your experiences and opinions to our broader team and to help inform our company decision making.
Your personally identifiable information is protected. We practice pseudonymization so that your identity is masked whenever and wherever possible. We do not share information that can identify you with partners or third-parties.
How do you keep my data secure?
Our servers are protected by high-end firewall systems. We secure data with sophisticated controls and access restrictions. All data is encrypted at rest for maximum security.
What’s your data retention policy?
Typically, we maintain data for as long as it remains relevant to the stated purpose of this website, i.e. understanding our audience and inform company decision making. We erase your personally identifiable information when it’s no longer pertinent to this purpose, or when instructed by you using the data controls on the Your Data section of this website.
How do I control my data?
We support your right to be informed about your data and make choices about your information. Visit the Your Data section to learn more.
Where can I learn more?
The full detail of our policies is available in our Privacy Policy. The purpose of this page is to highlight specific details from that policy. If you have additional questions you may contact us.
For more information regarding our privacy practices and your data protection rights, please see our privacy policy https://www.boschtools.com/us/en/footer/privacy-policy/
The following summary highlights the information we collect and our data policies. On this page you can learn:
- What kinds of data do we collect?
- How do we use the data we collect?
- How do you keep my data secure?
- What’s your data retention policy?
- How do I control my data?
- Where can I learn more?
Things you share
We collect the information that you choose to share with us. This may include the opinions you express and the interests you choose to share.
- Survey and study responses
- Discussions and chats
- Likes and comments
- Media such as images, videos, and documents you upload
When you join this website, we keep the information that you share with us. This can include personally identifiable information including:
- Name
- Email address
- Password
- Birthday
- Gender
- Phone number
- Address
- Country
From time-to-time we may ask you to update your information. We may supplement this information with data from other sources and our partners. The information we collect can viewed by you in the Your Data section.
You will only be asked about your personally identifiable information in the private and secure areas of our website. Please do not volunteer personally identifiable information in areas viewable by others like discussions and comments. We will never ask you to share highly sensitive information such as passwords, social security numbers, credit cards, bank accounts, and financial information.
Web Browser and Device Information
We collect information about the devices you use to access our website and mobile app. The purpose of this information is to authenticate users, comply with applicable regional regulations, understand the quality of the user experience, and general website usage metrics with our users.
This information may include the following:
- Connection information such as the name of your internet service provide (ISP), mobile operator, phone number, and IP address
- Browser/device information such as browser, language, time zone, operating system, hardware version, device identifiers, and device settings
- Device locations such as specific geographic locations, such as through GPS, Bluetooth, or WiFi signals
Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.” We use cookies to manage user sessions. We do not link the information we store in cookies to any personally identifiable information.
Information from third-party partners.
We exchange information about you and your activities on-and-off this website from integrations and third-party partners, such as information about your experiences or interactions on this website and with partners. The data exchanged with partners is pseudonymized. This means we do not share data about you thats classified as sensitive personally identifiable information that specifically identifies you, such as your full name and address.
How do we use the data we collect?
Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company based on information you provide.
We may include information you share in company internal reports and presentations without permission, including suggestions, responses, and uploaded media created and shared by you. The purpose of this is to highlight your experiences and opinions to our broader team and to help inform our company decision making.
Your personally identifiable information is protected. We practice pseudonymization so that your identity is masked whenever and wherever possible. We do not share information that can identify you with partners or third-parties.
How do you keep my data secure?
Our servers are protected by high-end firewall systems. We secure data with sophisticated controls and access restrictions. All data is encrypted at rest for maximum security.
What’s your data retention policy?
Typically, we maintain data for as long as it remains relevant to the stated purpose of this website, i.e. understanding our audience and inform company decision making. We erase your personally identifiable information when it’s no longer pertinent to this purpose, or when instructed by you using the data controls on the Your Data section of this website.
How do I control my data?
We support your right to be informed about your data and make choices about your information. Visit the Your Data section to learn more.
Where can I learn more?
The full detail of our policies is available in our Privacy Policy. The purpose of this page is to highlight specific details from that policy. If you have additional questions you may contact us.
For more information regarding our privacy practices and your data protection rights, please see our privacy policy https://www.boschtools.com/us/en/footer/privacy-policy/
Access Your Data
We support your right to be informed and make choices about the data and information you share with us. Our website includes tools for users to manage their personal data. You can request a copy of your data and download it. You can also request the permanent destruction of your account and all associated personally identifiable information.
These actions can be performed by accessing Data Controls on the next page.
These actions can be performed by accessing Data Controls on the next page.
First, we must verify your identity to ensure secure access to your data. If you have an active account you can login with your member credentials. You may also authenticate by entering your email address below.
Thank you. You will receive an email shortly with additional instructions to securely access your data controls.
Privacy Policy
Bosch Privacy Notice
Robert Bosch Tool Corporation has set out below some important highlights of the Privacy Notice for our Bosch Pro Insiders Community Website (“Bosch Website”)/ our Bosch Pro Insiders Community mobile application (“Application”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below.
BoschProInsiders.com Website Privacy Notice – Highlights/Notice at Collection
Robert Bosch Tool Corporation has set out below some important highlights of the Privacy Notice for our BoschProInsiders.com Website. You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below.
What personal information do we collect?
For more information see Collection of Personal Information and Sources of Personal Information sections below.
We collect various types of information about our users in connection with the services or products, including:
• Information we collect directly from you (i.e., when given by you);
• Information we collect indirectly from you (i.e., collected when you use the BoschProInsiders.com Website); and
• Information we obtain from third-party sources.
We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, personal information, commercial information, geolocation data, sensory data, professional information, and inferences drawn from other personal information.
The section titled “Collection of Personal Information” contains more information on these categories.
Why do we collect personal information and how is it used?
For more information see Collection of Personal Information below.
Business Purposes: Commercial Purposes:
• Fulfilling or meeting the reason you provided the information.
• Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
• Customer, vendor, licensor and/or supplier administration, review and/or reports.
• Administering, maintaining, personalizing and improving Bosch and Bosch affiliates’ mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
• Compliance with legal and/or regulatory requirements.
• Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch business, asset or opportunity by, with or into another business, entity or company.
• Responding to submitted inquiries and other questions and/or comments.
• For the U.S., this data may be used for marketing and analytic purposes.
Bosch will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Is personal information disclosed, sold, or shared?
For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.
Bosch may disclose your information with:
• Bosch affiliated entities,
• service providers, vendors, consultants, marketing, partners and other partners and entities performing work on Bosch’s behalf,
• relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
BoschProInsiders.com Website does not sell or share personal information for a business or commercial purpose, therefore there is no opt-out for the selling or sharing of personal information.
What are the risks?
• We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
• Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the Bosch Pro Insiders.com Website.
What else should you know?
• Your personal information will be stored in United Sates and accessible to Bosch affiliated entities,
• service providers, vendors, consultants, marketing, partners and other partners and entities performing work on Bosch’s behalf,
• You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
• In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
• Any additional choices you may have are described in the full Privacy Notice below.
BOSCH PRO INSIDERS.COM WEBSITE PRIVACY NOTICE
I. Introduction
Robert Bosch Tool Corporation is pleased to have you Bosch Pro Insiders.com website and welcomes your interest in the services or products provided through the Bosch Pro Insiders.com website. This Privacy Notice applies to all users of the Bosch Pro Insiders.com website, the Services, anywhere in the United States, Canada, and their respective territories and possessions.
The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Bosch Pro insiders.com website use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.
II. Scope
This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, , which we gather when you are accessing, viewing, completing, or using this Bosch Pro Insiders.com website or our Services, which we gather while you are accessing, viewing, completing, or using the Services.
III. Collection of Personal Information
The Bosch Pro Insiders.com website has collected the following personal information from users of the Bosch Pro Insiders.com website within the last twelve (12) months
Category and Sources of Information
Professional or employment-related information
We collect this information from our users Current or past job history Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Inferences drawn from other personal information
We generate these internally Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Identifiers
We collect this information from our users, customers, and business partners. We also generate identifiers internally.
• Examples
real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Personal Information
We collect this information from our users
• Examples
real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name.
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings and responding to submitted inquiries and other questions and/or comments.
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Commercial Information
We collect this information from our customers, and generate it internally during transactions with our customers
• Examples
Records of personal property, products or services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings.
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Geolocation Data
We collect this information from our users
• Examples
Physical location
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings.
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Sensory Data
We collect this information from our users and customers
• Examples
Audio, electronic, visual, or similar information
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Professional or employment-related information
We collect this information from our users
• Examples
Current or past job history
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Inferences drawn from other personal information
We generate these internally
• Examples
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
IV. Sources of Personal Information
Bosch collects personal information from the following categories of sources:
1. Directly from You. For example, when given by you or collected from you through your access to and/or use of the Bosch Pro Insiders.com website in context of registering an account, subscribing to posting materials or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, through the Bosch Pro Insiders.com website and application This information may include, without limitation, your [first and last name, address, phone number, e-mail address, password…] and any other information you choose to provide us.
2. Indirectly from You. For example, from observing your use of the Bosch Pro Insiders.com website and application and/or the Services, or services related thereto. The following data may be collected automatically: files downloaded (downloads), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information.
Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
V. Disclosure, Sale and Sharing of Personal Information – Past 12 Months
Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:
• Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
• Bosch service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf;
• Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
By accessing and/or using the Bosch Pro Insiders.com website or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.
BoschProInsiders.com Website does not sell or share personal information for a business or commercial purpose, therefore there is no opt-out for the selling or sharing of personal information.
VI. International Data Transfer
Bosch may transfer your personal information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Robert Bosch Tool Corporation, when processing, storing, analyzing, and otherwise using data. Bosch may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
VII. Children’s Privacy
Bosch does not knowingly collect or use any personal information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on Bosch Pro Insiders.com website from time to time.
VIII. California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any personal information with third parties for direct marketing purposes.
IX. Use of Links to Affiliated Sites
The Bosch Pro Insiders.com website may contain links to other Bosch sites. The Bosch Pro Insiders.com website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice, and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.
X. Use of External Links
The Bosch Pro Insiders.com website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third party websites or services; refer to the privacy statements or policies for such third party websites or services for information about how they collect, use, disclose and protect personal information.
XI. Security
Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through this Bosch Pro Insiders.com website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
When you register with Bosch, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
XII. Use of Cookies
1. Bosch Cookies.
Bosch uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the Bosch Pro Insiders.com website.
Cookies are small text files stored on your computer or device when you visit a Bosch Pro Insiders.com website. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, consult your browser‘s help function.
Bosch makes it possible to control the use of cookies. To do so, click the “Privacy settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.
XIII. International Users
This is a U.S. website and service targeted to users in the U.S., and the Bosch Pro Insiders.com website and Bosch Services are subject to U.S. laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
XIV. Your Rights - US
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.
We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.
Dependent on the state of your residence, you may be provided the following rights:
California:
• Right to know what personal information is being collected
• Right to access your personal information.
• Right to correct inaccurate personal information.
• Right to delete personal information
• Right to know what personal information is sold or shared and to whom.
• Right to opt-out of sale or sharing of personal information for cross-context behavioral advertising
• Right to data portability
• Right to opt-out of processing for the purpose of profiling
• Right to limit the use and disclosure of sensitive personal data
• Right of no retaliation following opt-out or exercise of other rights
Virginia:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction inaccuracies in your personal data
• Right to delete your personal data
• Right to obtain a copy of your personal data
• Right to opt-out for the purpose of targeted advertising, sale of data, or profiling
• Right to non-discrimination
• Right to appeal
Colorado:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction
• Right to deletion
• Right to opt-out of sale, targeted advertising, and profiling
• Right to data portability
• Right to non-discrimination
• Right to appeal
Connecticut:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction
• Right to deletion
• Right to data portability
• Right to opt-out of sale, targeted advertising, and profiling
• Right to Non-Discrimination
• Right to appeal
Utah:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to deletion
• Right to data portability
• Right to opt-out of sale and targeted advertising
• Right to non-discrimination
• Right to data portability
Nevada:
• Right to request that a company not sell your personal information for monetary consideration
XV. How to Exercise Your Rights
To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:
Calling us at (888-43-BOSCH (888-432-6724)).
Sending an email to: privacy.policy@us.bosch.com
To assist Bosch in processing your request when exercising your rights, supply the following information:
• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
XVI. Response Timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
XVII. Personal Information Sales: Opt-Out and Opt-In Rights
Bosch does not sell your personal information to third parties for money. However, Bosch engages in online advertising practices (and certain analytics or similar activities) whereby we share personal information with other companies and service providers in compliance with the law in order to deliver more meaningful ads and other communications to consumers, and for other similar reasons provided in this Privacy Notice. These practices may be considered a “sale”, “sharing” or targeted advertising for cross-context behavioral advertising as defined in the CPRA, VCDPA, and other relevant U.S. state laws.
Based on your state of residence and if you are 16 years of age or older, you may have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by submitting a request to us via this email link.
To exercise the right to opt-out, you may submit a request to us via this email link.
To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the Bosch Pro Insiders.com website.
XVIII. Authorized Agent
I. California
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
II. Colorado
As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
XIX. Non-Discrimination; Financial Incentives
We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. When we offer financial incentives, we request identifiers and contact information, though we may also request additional personal information such as real name, postal address, email address, and telephone number. We share this information with service providers and with business partners. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.
We currently provide the following loyalty program: Bosch Pro Insiders Participation Rewards Program. The personal information we collect in connection to the loyalty program includes real name, alias, postal address, unique personal identifier, online, identifier, Internet Protocol address, email address, account name Categories of Third Parties that will receive this personal information include Fuel Cycle. Personal data will not be provided to Data Brokers.
The value and benefits available to you include using points earned from participating in community activities to redeem gift cards. If you opt out of the collection or processing of your Personal Data, Bosch Pro Insiders Participation Rewards Program benefits will not be available to you, including points earned from participating in community activities to redeem gift cards.
Registration and consent to the loyalty program is available when you are a member of the Bosch Pro Insiders exclusive community, there is no registration except for when you join our community and consent to our online Privacy Notice and Terms and Conditions. The loyalty program terms can be found be here. You can opt-out of the sale or sharing of your personal data here.
XX. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office.
Under US : You may file a complaint with the applicable state Attorneys General Office or regulatory agency.
XXI. Changes to Privacy Notice
Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Bosch Pro Insiders.com websiteor utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the Bosch Pro Insiders.com website. You are responsible for checking the Bosch Pro Insiders.com website frequently to keep apprised of recent changes.
________________________________________________________________________
The effective date of this Privacy Notice is May 25, 2023
Last [reviewed/update]: May 25, 2023
XXII. Contact
To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Privacy Notice Administrator.
If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Postal Address:
Robert Bosch LLC
Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331
You may also contact as follows:
Phone:(888-43-BOSCH (888-432-6724)).
You may also contact as follows:
Phone:(888-43-BOSCH (888-432-6724)).
© Copyright 2023 Robert Bosch Tool Corporation. All rights reserved.
Robert Bosch Tool Corporation has set out below some important highlights of the Privacy Notice for our Bosch Pro Insiders Community Website (“Bosch Website”)/ our Bosch Pro Insiders Community mobile application (“Application”). You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below.
BoschProInsiders.com Website Privacy Notice – Highlights/Notice at Collection
Robert Bosch Tool Corporation has set out below some important highlights of the Privacy Notice for our BoschProInsiders.com Website. You can obtain more information about how we collect, use, disclose and safeguard your personal information by reviewing our full Privacy Notice below.
What personal information do we collect?
For more information see Collection of Personal Information and Sources of Personal Information sections below.
We collect various types of information about our users in connection with the services or products, including:
• Information we collect directly from you (i.e., when given by you);
• Information we collect indirectly from you (i.e., collected when you use the BoschProInsiders.com Website); and
• Information we obtain from third-party sources.
We also may collect information in ways that we describe to you at the point of collection or otherwise with your consent. The personal information we collect includes identifiers, personal information, commercial information, geolocation data, sensory data, professional information, and inferences drawn from other personal information.
The section titled “Collection of Personal Information” contains more information on these categories.
Why do we collect personal information and how is it used?
For more information see Collection of Personal Information below.
Business Purposes: Commercial Purposes:
• Fulfilling or meeting the reason you provided the information.
• Maintaining the safety, security, and integrity of our websites, products and services, databases and other technology assets, and business.
• Customer, vendor, licensor and/or supplier administration, review and/or reports.
• Administering, maintaining, personalizing and improving Bosch and Bosch affiliates’ mobile applications, products and services, including, without limitation, to authenticate users, process payments, provide requested services, provide optional additional services and to develop new features, products and/or services.
• Compliance with legal and/or regulatory requirements.
• Evaluating or conducting a merger, sale of assets, consolidation or restructuring, financing or acquisition of all or a portion of any Bosch business, asset or opportunity by, with or into another business, entity or company.
• Responding to submitted inquiries and other questions and/or comments.
• For the U.S., this data may be used for marketing and analytic purposes.
Bosch will not collect or use personal information for materially different, unrelated or incompatible purposes without providing you notice (or obtaining your consent, where required by applicable laws in the relevant jurisdiction). Additionally, Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Is personal information disclosed, sold, or shared?
For more information see Disclosure, Sale, and Sharing of Personal Information – Past 12 months, Personal Information Sales: Opt-Out and Opt-In Rights, and Use of Cookies below.
Bosch may disclose your information with:
• Bosch affiliated entities,
• service providers, vendors, consultants, marketing, partners and other partners and entities performing work on Bosch’s behalf,
• relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
BoschProInsiders.com Website does not sell or share personal information for a business or commercial purpose, therefore there is no opt-out for the selling or sharing of personal information.
What are the risks?
• We may transfer your personal information to states, provinces, or countries other than where you reside, including to affiliates and service providers. Therefore, your information may be accessible to courts, law enforcement and national authorities in such other jurisdictions. You can obtain information about Bosch’s policies and practices with respect to foreign service providers, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described in the Privacy Notice.
• Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible. We cannot guarantee the security of information posted or transmitted using the Bosch Pro Insiders.com Website.
What else should you know?
• Your personal information will be stored in United Sates and accessible to Bosch affiliated entities,
• service providers, vendors, consultants, marketing, partners and other partners and entities performing work on Bosch’s behalf,
• You may contact our Privacy Notice Administrator, as described in the Privacy Notice, with any questions about the collection of your personal information.
• In some circumstances, you also may have a right to access, update, and correct inaccuracies in your personal data (e.g., pursuant to local law).
• Any additional choices you may have are described in the full Privacy Notice below.
BOSCH PRO INSIDERS.COM WEBSITE PRIVACY NOTICE
I. Introduction
Robert Bosch Tool Corporation is pleased to have you Bosch Pro Insiders.com website and welcomes your interest in the services or products provided through the Bosch Pro Insiders.com website. This Privacy Notice applies to all users of the Bosch Pro Insiders.com website, the Services, anywhere in the United States, Canada, and their respective territories and possessions.
The protection of your privacy is an important concern to which we pay special attention. We process personal information collected during your visit to the Bosch Pro insiders.com website use of Services in compliance with this Privacy Notice and all applicable laws and regulations. Data protection and information security are part of Bosch corporate policy.
II. Scope
This Notice covers our treatment of personally identifiable information, as defined by numerous statutes in the United States, , which we gather when you are accessing, viewing, completing, or using this Bosch Pro Insiders.com website or our Services, which we gather while you are accessing, viewing, completing, or using the Services.
III. Collection of Personal Information
The Bosch Pro Insiders.com website has collected the following personal information from users of the Bosch Pro Insiders.com website within the last twelve (12) months
Category and Sources of Information
Professional or employment-related information
We collect this information from our users Current or past job history Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Inferences drawn from other personal information
We generate these internally Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Identifiers
We collect this information from our users, customers, and business partners. We also generate identifiers internally.
• Examples
real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Personal Information
We collect this information from our users
• Examples
real name, alias, postal address, unique personal identifier, online
identifier, Internet Protocol address, email address, account name.
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings and responding to submitted inquiries and other questions and/or comments.
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Commercial Information
We collect this information from our customers, and generate it internally during transactions with our customers
• Examples
Records of personal property, products or services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings.
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Geolocation Data
We collect this information from our users
• Examples
Physical location
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings.
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Sensory Data
We collect this information from our users and customers
• Examples
Audio, electronic, visual, or similar information
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Professional or employment-related information
We collect this information from our users
• Examples
Current or past job history
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Inferences drawn from other personal information
We generate these internally
• Examples
Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
• Business or Commercial Purpose
Business- To enable use of our sites, services, and products, to communicate with you, and to understand how our
Users interact with our sites.
Commercial- To improve our offerings
• We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information
We do not share this data
We do not sell this data
• Retention
Bosch only retains personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes outlined in this privacy notice, including to meet our legal, regulatory, or other compliance obligations.
Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
IV. Sources of Personal Information
Bosch collects personal information from the following categories of sources:
1. Directly from You. For example, when given by you or collected from you through your access to and/or use of the Bosch Pro Insiders.com website in context of registering an account, subscribing to posting materials or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, through the Bosch Pro Insiders.com website and application This information may include, without limitation, your [first and last name, address, phone number, e-mail address, password…] and any other information you choose to provide us.
2. Indirectly from You. For example, from observing your use of the Bosch Pro Insiders.com website and application and/or the Services, or services related thereto. The following data may be collected automatically: files downloaded (downloads), duration of visit, browser used, device data (e.g., unique device identifier, MAC address, IP address, serial number, hardware model, network information and operating system and version), and other relevant details and/or information.
Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
V. Disclosure, Sale and Sharing of Personal Information – Past 12 Months
Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:
• Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
• Bosch service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf;
• Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
By accessing and/or using the Bosch Pro Insiders.com website or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.
BoschProInsiders.com Website does not sell or share personal information for a business or commercial purpose, therefore there is no opt-out for the selling or sharing of personal information.
VI. International Data Transfer
Bosch may transfer your personal information to Bosch’s parent company in Germany, Robert Bosch GmbH, and/or to any other Bosch affiliates throughout the world, including, without limitation, Robert Bosch Tool Corporation, when processing, storing, analyzing, and otherwise using data. Bosch may also transfer your data to a service, provider, contractor, or third party outside the country of origin. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in countries other than the country in which you reside. You can obtain information about Bosch’s policies and practices with respect to foreign service providers (including affiliates), or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
VII. Children’s Privacy
Bosch does not knowingly collect or use any personal information from online visitors under the age of 16. Bosch does not knowingly allow visitors under the age of 16 to participate in any promotions or contests made available on Bosch Pro Insiders.com website from time to time.
VIII. California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any personal information with third parties for direct marketing purposes.
IX. Use of Links to Affiliated Sites
The Bosch Pro Insiders.com website may contain links to other Bosch sites. The Bosch Pro Insiders.com website provides these links only as a convenience. Your use of these Affiliated Sites and any related services are outside the scope of this Privacy Notice, and is governed by the Privacy Notice and any other terms referred to or located on such Affiliated Sites.
X. Use of External Links
The Bosch Pro Insiders.com website may contain links to third-party websites or services operated by providers that are not associated with Bosch. After you click the link, Bosch no longer has any influence over the collection, storage, use or processing of any personal information transmitted by clicking the link (such as the IP address or URL of the page that contains the link), as the behavior of third parties is, by nature, beyond Bosch control. Therefore, Bosch is not responsible for the collection, storage, use, disclosure or other processing of personal information by such third parties. For further clarity, this Privacy Notice does not apply to any such third party websites or services; refer to the privacy statements or policies for such third party websites or services for information about how they collect, use, disclose and protect personal information.
XI. Security
Bosch takes commercially reasonable efforts to ensure that your data collected by Bosch through this Bosch Pro Insiders.com website is protected against tampering, loss, destruction, access by unauthorized persons or unauthorized disclosure. Bosch security measures are being continuously improved in accordance with the state of technological developments, however, absolute protection is not possible.
When you register with Bosch, you are required to create a username and password. You must not share this access information with anyone else as you are personally responsible for any information transmitted while logged in with your username and password. We disclaim any and all liability for any information transmitted due to an unauthorized log in.
XII. Use of Cookies
1. Bosch Cookies.
Bosch uses cookies and active components (e.g., JavaScript) to track visitors’ preferences and customize the design of the Bosch Pro Insiders.com website.
Cookies are small text files stored on your computer or device when you visit a Bosch Pro Insiders.com website. If you wish, you can delete the cookies at any time from your web browser. However, this can result in some functions no longer being available. For information on deleting the cookies, consult your browser‘s help function.
Bosch makes it possible to control the use of cookies. To do so, click the “Privacy settings” link in the footer. This link gives you additional information about the cookies used. In addition, you can configure which cookies you want to use there.
XIII. International Users
This is a U.S. website and service targeted to users in the U.S., and the Bosch Pro Insiders.com website and Bosch Services are subject to U.S. laws, as applicable, including, without limitation, those governing the privacy and security of your information. If you use Bosch Services, you are transferring your information to Bosch in the United States. By using the Bosch Services or providing your information to Bosch through the Services you consent to the transfer of your personal information to the United States, and Bosch handling of your information in accordance with applicable U.S. requirements and this Privacy Notice. Accordingly, your personal information may be accessible to courts, law enforcement and national authorities in the United States. You can obtain information about Bosch’s policies and practices with respect to service providers (including affiliates) outside the country where you reside, or ask questions about the collection, use, disclosure or storage of personal information by such service providers, by contacting our Privacy Notice Administrator as described below.
XIV. Your Rights - US
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.
We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.
Dependent on the state of your residence, you may be provided the following rights:
California:
• Right to know what personal information is being collected
• Right to access your personal information.
• Right to correct inaccurate personal information.
• Right to delete personal information
• Right to know what personal information is sold or shared and to whom.
• Right to opt-out of sale or sharing of personal information for cross-context behavioral advertising
• Right to data portability
• Right to opt-out of processing for the purpose of profiling
• Right to limit the use and disclosure of sensitive personal data
• Right of no retaliation following opt-out or exercise of other rights
Virginia:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction inaccuracies in your personal data
• Right to delete your personal data
• Right to obtain a copy of your personal data
• Right to opt-out for the purpose of targeted advertising, sale of data, or profiling
• Right to non-discrimination
• Right to appeal
Colorado:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction
• Right to deletion
• Right to opt-out of sale, targeted advertising, and profiling
• Right to data portability
• Right to non-discrimination
• Right to appeal
Connecticut:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to correction
• Right to deletion
• Right to data portability
• Right to opt-out of sale, targeted advertising, and profiling
• Right to Non-Discrimination
• Right to appeal
Utah:
• Right to confirm if personal data is processed
• Right to access your personal information
• Right to deletion
• Right to data portability
• Right to opt-out of sale and targeted advertising
• Right to non-discrimination
• Right to data portability
Nevada:
• Right to request that a company not sell your personal information for monetary consideration
XV. How to Exercise Your Rights
To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:
Calling us at (888-43-BOSCH (888-432-6724)).
Sending an email to: privacy.policy@us.bosch.com
To assist Bosch in processing your request when exercising your rights, supply the following information:
• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
XVI. Response Timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
XVII. Personal Information Sales: Opt-Out and Opt-In Rights
Bosch does not sell your personal information to third parties for money. However, Bosch engages in online advertising practices (and certain analytics or similar activities) whereby we share personal information with other companies and service providers in compliance with the law in order to deliver more meaningful ads and other communications to consumers, and for other similar reasons provided in this Privacy Notice. These practices may be considered a “sale”, “sharing” or targeted advertising for cross-context behavioral advertising as defined in the CPRA, VCDPA, and other relevant U.S. state laws.
Based on your state of residence and if you are 16 years of age or older, you may have the right to direct us to not sell your personal information at any time (the "right to opt-out"). Furthermore, where required by applicable law in the relevant jurisdiction, we will obtain your consent prior to selling your personal information. We do not sell the personal information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the "right to opt-in") from either the consumer who is between 13 and 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to personal information sales may opt-out of future sales at any time. Once you make an opt-out request, we will wait at least twelve (12) months before asking you to reauthorize personal information sales. However, you may change your mind and opt back in to personal information sales at any time by submitting a request to us via this email link.
To exercise the right to opt-out, you may submit a request to us via this email link.
To disable sharing through cookies set by third parties that may be considered “sales” or “sharing” under the CPRA, VCDPA, and other relevant U.S. state laws, please refer to the “Manage Cookies” link in the cookie banner of the Bosch Pro Insiders.com website.
XVIII. Authorized Agent
I. California
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
II. Colorado
As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
XIX. Non-Discrimination; Financial Incentives
We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer you certain financial incentives permitted by applicable law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your personal information's value and contain written terms that describe the program's material aspects. When we offer financial incentives, we request identifiers and contact information, though we may also request additional personal information such as real name, postal address, email address, and telephone number. We share this information with service providers and with business partners. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time. We calculate the value of the financial incentive by using the expense related to the offer, and the value of your personal information is the value of the offer presented to you.
We currently provide the following loyalty program: Bosch Pro Insiders Participation Rewards Program. The personal information we collect in connection to the loyalty program includes real name, alias, postal address, unique personal identifier, online, identifier, Internet Protocol address, email address, account name Categories of Third Parties that will receive this personal information include Fuel Cycle. Personal data will not be provided to Data Brokers.
The value and benefits available to you include using points earned from participating in community activities to redeem gift cards. If you opt out of the collection or processing of your Personal Data, Bosch Pro Insiders Participation Rewards Program benefits will not be available to you, including points earned from participating in community activities to redeem gift cards.
Registration and consent to the loyalty program is available when you are a member of the Bosch Pro Insiders exclusive community, there is no registration except for when you join our community and consent to our online Privacy Notice and Terms and Conditions. The loyalty program terms can be found be here. You can opt-out of the sale or sharing of your personal data here.
XX. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article XX above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under PII Laws: You may file a complaint with the relevant state’s Attorney General’s office.
Under US : You may file a complaint with the applicable state Attorneys General Office or regulatory agency.
XXI. Changes to Privacy Notice
Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the Bosch Pro Insiders.com websiteor utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the Bosch Pro Insiders.com website. You are responsible for checking the Bosch Pro Insiders.com website frequently to keep apprised of recent changes.
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The effective date of this Privacy Notice is May 25, 2023
Last [reviewed/update]: May 25, 2023
XXII. Contact
To obtain more information or to submit suggestions or complaints regarding the processing of your personal information, you can contact the Bosch Privacy Notice Administrator.
If incorrect information has been stored despite Bosch efforts to maintain correct and up-to-date data, Bosch will correct this upon your written request, sent to:
Email: privacy.policy@us.bosch.com
Postal Address:
Robert Bosch LLC
Privacy Policy Administrator
38000 Hills Tech Drive
Farmington Hills, MI 48331
You may also contact as follows:
Phone:(888-43-BOSCH (888-432-6724)).
You may also contact as follows:
Phone:(888-43-BOSCH (888-432-6724)).
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